Shipping and return policies for Orthentix

Shipping Info
Orthentix uses Australia Post as its carrier for both domestic and international orders. We ship Monday through to Friday. Shipping times will vary based on product availability.

Order ships out within 3 days of being placed.

Within Australia $5.00 AUD for 1 Compact Disc, $2.00 AUD more per additional Compact Disc.

From Australia to the rest of the world $7.00 AUD for 1 Compact Disc, $2.00 AUD more per additional Compact Disc.

Express Post shipping starts from $9.95. All express orders under 500 grams are charged at $9.95.

Merchandise and apparel starts at $10.00 AUD for 1 Item.
Return Policy
Returns & Exchanges

My order has arrived damaged. What should I do?
Should your order arrive damaged or faulty, please contact us immediately to arrange for a replacement, exchange or refund.

When possible, please retain the packaging that your order arrives in. This will assist in returning the item to us at no charge.

If any item in your order has a cracked case (the clear DVD or CD case), contact us and we will ship you a replacement case at no extra charge.

Note: Shipping charges will only be refunded in the case of my error. If you have changed your mind about your online purchase, all return shipping charges are the responsibility of the customer.